A process is a collection of one or more files. Usually these are PDF documents. However, image files, such as photos, can also be part of a process.

Biometric Data

All activities occurring during the signing process are recorded by inSign similar to a video recording. The resulting information is captured as biometric data. It is highly sensitive and, therefore, encrypted immediately. Only then it is embedded into the PDF document.


The three-pin-menu to the right of the status each process is offering all available actions. These are dependent on their current operation status.

process functions


Opens an existing process for further editing.


Downloads all documents including biometric data as a ZIP file.


Deletes the process. There is no way to restore deleted processes.

Retrieve process

If a process has been transferred to another person (see Online Editing functionality), you cannot open the process yourself until the other person has completed editing. You can use this functionality to withdraw the editing authorization from the other person. You will then be able to re-open the process.

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